Take 5 minutes to quickly search all technical knowledge and solutions about the RedBot ecosystem before trading live.
What is RedBot and how does it work?
RedBot is an automated trading system (Expert Advisor - EA) built on the MT5 platform. The robot uses smart algorithms to analyze the market 24/7, automatically find entry points, and manage risk without requiring manual intervention from the trader.
Do I need trading experience to use it?
RedBot is optimized to target a wide range of customers, and we provide complete guides so customers can backtest and experience the configurations before using. However, we refuse to cooperate with customers who have no experience in the financial markets, as this is a high-risk area and customers can lose all their capital without proper knowledge.
Is my capital safe?
Completely safe. 100% of the capital remains in your account at reputable brokers. RedBot is only a trading execution software; we have no access to deposit or withdraw funds from your account.
Does RedBot guarantee profits?
RedBot does not guarantee fixed profits. The EA’s performance depends on market volatility. Customers can download RedBot and run backtests before deciding to purchase a license.
How long after payment will I receive the License?
Our system is fully automated. Right after the bank transfer transaction is successfully confirmed, the License Key will appear immediately in your Dashboard.
Can I use the License on multiple MT5 accounts?
Each License Key is linked to a specific MT5 account. If you want to run on multiple accounts simultaneously, please purchase additional licenses.
Can I change the MT5 account after activating the License?
Each License Key, once activated, is associated with a specific MT5 account. You cannot change the MT5 account after activation.
What is RedBot’s refund policy?
Since this is a digital product (Software & License), we do not apply a refund policy after the License has been activated. Customers can download RedBot to backtest before deciding to purchase an official license.
Which account types does RedBot support?
RedBot supports all account types on the MT5 platform. However, we recommend using a Standard Cent (USC) account for more detailed and safer capital management by the Bot.
Do I need to keep my computer running 24/7 for the robot to work?
During use, customers can choose the trading time frame according to their needs; keeping it running 24/7 is not mandatory. However, to maintain stable operation for the Bot - avoiding accidental operations or connection issues, customers can purchase a VPS (virtual private server) to run the Bot. Some brokers also offer free VPS programs for customers.
Does Redbot enter trades when news is released?
RedBot has a smart news filter. You can configure the robot to temporarily suspend trading before and after high-impact news releases to protect your account from abnormal volatility.
NEED HELP OR HAVE QUESTIONS DURING SETUP?
NEED HELP OR HAVE QUESTIONS DURING SETUP?If you encounter any technical glitches, licensing issues, or confusion regarding the parameters during configuration, please do not comment here. Instead, create a new topic in the [Support Questions] section. Our technical support team and Admins are always on standby to assist you immediately!